Term of sale

TERMS & CONDITION OF SALE

These Terms & Conditions apply when you order the items (the plants and Seeds) from Ewaterplant Nursery & Garden.

1.Price :  All prices are quoted in US$ FOB Bangkok (excluding freight, handling, packing, cargo agency and documentation costs). 

2. Minimum order requirement
* excluded air freight/ shipping cost and other charges.

  • Wholesale order : 1,000$US /Air freight, delivery to airport
  • Bulk order : 3,000$US /Air freight, delivery to airport
  • Retail order : 200$US  /Doorstep delivery by Thailand post, FedEx, UPS
  • Seed order : 100$US  /Doorstep delivery by Thailand post, FedEx, UPS
  • Tourist order : 200$US (7,000 THB)  /Next day delivery in Thailand

3. Mode of payment

  • Bank transfer (SWIFT) remittance to bank account. 
  • Wise.com  the cheap, fast way to send money abroad, fee 4.00%
  • Western union  transfer money via WU to our local bank, fee 4.50%
  • Credit card  online payment service amount in Thai currency (THB), fee 4.50%

4. Freight charge : Basically, cargo charges are based on the actual charges from airline and forwarder ,which we will not consider this charge as our profit.

5. Certificates charge 

  • Phytosanitary certificate 40-50$US (required for all plants)
  • CITES certificate 20$US (required only for Euphorbia milii and Spathoglottis)
  • Certificate of origin 10$US (this certificate is not required for doorstep delivery)

6. Handing charge & Documentations
* this cost is required only for shipment deliver to airport/ air freight.

  • Air waybill fee, Handling, Terminal charges, Cargo warehouse  100 $US.

7. Packing    

   – Packing Charge : US$ 7 per box for plastic bag, polyfoam box and corrugated cardboard box  /  US$ 5 for packing without polyfoam box. 

   –  Box Dimensions  (W x L x H)

  • Box of Aquatic plant  : Size  61cm x 46cm x 33cm
  • Box of Water lily, Lotus  : Size  61cm x 46cm x 33cm
  • Box of Lucky bamboo :  Size  50cm x 100 cm x 40cm
  • Box of Adenium, Euphorbia milii, Plumeria : Size 61cm x 46cm x 33cm 

   – Gross Weight : The gross weight per box is varied to its contents. 

  • Weight of aquatic plant : 17 kg/box (contains 500 Bundle or 200 pots)
  • Weight of water lily : 24 kg/box (contains 450 bulb)
  • Weight of Lucky bamboo : 33-40 kg/box (Vary to its contents)
  • Weight of Adenium : 24 kg/box (contains 100 pcs/box)
  • Weight of Euphorbia milii : 15 kg/box (contains 1,000 pcs/box)
  • Weight of Euphorbia lactea : 22 kg/box (contains 50 pcs/ box)
  • Weight of Plumeria plant 22 kg/box (contains 80 pcs/box)
  • Weight of Aglaonema : 20 kg/box (contains 250 pcs/ box)

8. Delivery of consignment
The shipment date is subject to the availability of flight schedules and availability of some plant species. 

  • The shipment will be completely made within 10 days after receiving the cleared payment in advance.
  • ETD (Estimate time of departure) is 12-14 days.

9. Guarantee and Claims

    – Shipping through Air freight/ Cargo : Please check with your country for restrictions, duties, and taxes collected from your country. There will be no refund or return products in case your product is rejected and returned by customs or plant quarantine inspection unit. If the shipment is found dead plants upon arrival or rottenness, please contact us within 48 hours and approve with cleared pictures/officially documents, then we will give new plants 50% replace dead plants on the next order (not cover cost of shipping, packing charges). If not, we can not take any responsibility.

   – Shipping through FedEx / Airmail/ EMS : Please check with your country for importation requirements, documentation, restrictions, duties, and taxes collected from your country. There will be no refund if your product is rejected and returned by customs or plant quarantine inspection unit. If found dead plants on arrival please contact us within 48 hours, we will give new plants 50% replacement of the lost in next order.

10. Important document providing
Normally we provide these important documents send along with the shipment :

  • Commercial invoice
  • Packing list / Packing invoice
  • Air waybill / Bill of loading
  • Certificate of origin
  • A phytosanitary certificate and /or CITES certificate (issued by the Department of Agriculture of Thailand) 

 

PRE-ORDERS TERMS & CONDITIONS

These Terms & Conditions apply when you pre-order an item (the plant) from Ewaterplant Nursery & Garden.

Placing a pre-order
Pre-orders are orders for items (the plants) that are not yet produced/in-stock. Pre-orders are collected and items will be produced after pre-order payment was successfully received.

Payments
When buyer places a pre-order ,buyer will need to pay the 60% of the plants cost before the item (the plants) will be produced.

Delivery schedule
Once the plants are completely produced, seller will need to deliver the plants to buyer on the delivery time as agreed with buyer. Seller cannot accept for any changes or postpone to delivery time longer than 10 days.

Cancellation /Refund
Please contact us as soon as possible if you would like to cancel your pre-order.
Buyer gets a full refund if cancellation order occurs within 7-14 days after pre-order payment was successfully cleared. Buyer gets a partial refund 50% if cancellation order occurs within 15
-45 days after pre-order payment cleared. There will be no refund if cancellation order occurs after pre-order payment cleared longer than 45 days.

 DBD-registered

This web site is registered with the DBD, the Ministry of commerce of Thailand.

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