Q1 : Who
is ewaterplant ?
A :
We
have been exporting aquarium fish under the name of V.aquarium
Thailand (www.vaquariumthailand.com )
for more than 35 years. We are one of the pioneering
companies doing this business. The name " ewaterplant"
come from the business expansion from exporting aquarium fish to
include exporting aquarium plants.
Q2 : Where
are the customers of ewaterplant
?
A : Most
of our customers are the importing companies from more than 20
countries located in USA , Australia , Middle East , East Asia ,South America
, Europe and South Africa.
Q3 :
Are ewaterplant the retailers ?
A : No
, our company focus only on exporting high quality products and
high quality assurance.
Q4 : How high is
the quality of ewaterplant
's product ?
A : Our
company gets the product from high quality farms which have been
growing plants with modern technology. Thus, You can be sure that
our products are free from disease and parasite before exporting
plants to you. All plants have strictly monitored by the DOF
(Department of
Fishery ) before received Phytosanitary certificated
from Department of Fishery, Ministry of Argriculture and
coorperative , Thailand.
Q5 : How
can you trust that after reaching the trading agreement and making
the payments you will get the right product on time ?
A :
We
have never blamed for sending the product late or sending the
false product according to the agreement. Our 35 years experience
in doing this business can warranty our trust-worthy. Furthermore,
our company is member of AFFECT ( Aquatic Fauna and Flora
Exporters Council of Thailand ) and our executive manager is member the board of
AFFECT . Our position in this council can
confirm you about reliability. After receiving the payments , We
will send Airway bill to you immediately.
Moreover our web site is registered
with the Department of Business Development, the Ministry of
Commerce of Thailand , so this increase warranty our better
trust-worthy.
Q6 : What
do you need to do when the exported product was damaged during the
transporting ?
A
: Before packing ,
technical staff will check the products quality and standard. If
the damage occurs during the packing process , we will take the
responsibility by sending products for substition in next
shipment.
Q7 : Why do
the customers choose to import aquarium products from
ewaterplant
?
A : First
, We trade honestly with our customers. Second , We focus on these
high quality waterplants( Clean Green & fresh ) and high
quality assurance. Finally we
believe in our competitive price and standardized aquarium
products packing.
